Kunal Kamra’s “Ready to Work at Service Centre” Jibe at Ola CEO Sparks Demand for Customer Support Overhaul

Kunal Kamra’s “Ready to Work at Service Centre” Jibe at Ola CEO Sparks Demand for Customer Support Overhaul

Kunal Kamra’s “Ready to Work at Service Centre” Jibe at Ola CEO Sparks Demand for Customer Support Overhaul

Comedian Kunal Kamra recently took to social media, playfully offering to work at an Ola service center following a response from Ola CEO Bhavish Aggarwal regarding customer service concerns. Kamra, who had humorously engaged with Aggarwal about service issues, suggested his own list of “demands” in jest. These include a transparent commitment to better customer support, quicker response times, and improvements in the overall experience for Ola users.

Kamra’s comments have sparked a conversation among Ola customers who’ve shared their own experiences, suggesting that issues with customer support are widely felt. Many consumers expressed their hope that Aggarwal would take Kamra’s humorous take as a nudge to implement genuine improvements in Ola’s service.

This playful interaction highlights the growing trend of public figures leveraging humor to bring attention to serious concerns. Whether this exchange will prompt any tangible changes remains to be seen, but for now, it has certainly energized the discussion around customer service standards in India’s ride-hailing industry.

 

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